Policies

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Zolotova Dress

Ordering

Wai Ching orders are fully customizable in color, design, and fit. 

Visit https://picasaweb.google.com/waichingarchive/RealBrides for photos hundreds of past brides in their custom Wai-Ching dresses, and our facebook page for regular updates of new and custom styles at  http://www.facebook.com/waichingclothing  We can make any of the dresses to measure.  To order a dress, it is a 50% deposit.  The balance is due upon completion of the piece.  The order can be made through the site, or by calling the Seattle studio.  If you have any questions about your order you can reach us via email or phone.  Our contact information is at the bottom of the page.

Shipping

Our current lead time is about 12-15 weeks.  If you are short on time, please let us know and we will do what we can to accommodate you.  Our entire manufacturing process is done by hand in our Seattle studio- including our handdyed fabrics.  Great time and care goes into each order and are well worth the wait!

Returns & Exchanges

Wai-Ching pieces made in standard sizes and colors may be returned within 15 days in their original condition. We require a 50% restocking to all returns requesting a refund. A 30% restocking fee applies to all exchanges.  Please take into account that everything is made to order, by hand.

All sales are final on custom orders, but we offer alterations at no additional charge.